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Energy-and-Utilities-Cloud Valid Mock Test - Authorized Energy-and-Utilities-Cloud Pdf
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Quiz Energy-and-Utilities-Cloud - Salesforce Energy and Utilities Cloud Accredited Professional Exam –The Best Valid Mock Test
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q23-Q28):
NEW QUESTION # 23
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?
- A. Quantity Scheduling
- B. Inventory Scheduling
- C. Product Scheduling
- D. Revenue Scheduling
Answer: A,C
Explanation:
Prior to installing the managed package for Energy and Utilities Cloud, two critical Product Schedules settings must be enabled for all products to ensure a successful installation: Product Scheduling and Quantity Scheduling. These settings are prerequisite steps that enable the system to handle and manage the scheduling of products over time, crucial for the energy and utilities sector where products and services often have associated schedules for delivery, usage, and billing. Ensuring these settings are enabled allows for the seamless integration and functionality of the Energy and Utilities Cloud package with the existing Salesforce environment. Reference = Salesforce's setup and installation guides for Energy and Utilities Cloud specifically mention the requirement to enable Product Scheduling and Quantity Scheduling as part of the preparation steps before package installation. This information can be found in the Salesforce Help documentation related to product schedules: https://help.salesforce.com/articleView?id=products_schedules_overview.htm&type=5
NEW QUESTION # 24
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?
- A. Digital first and work-from anywhere in real time
- B. Capitalization of the cloud
- C. Customer expectations and values
- D. Removing the complexity from the business
- E. Regulatory and technology changes
Answer: A,C,E
Explanation:
The energy and utilities market is currently experiencing significant disruption due to several factors. Regulatory and technology changes are at the forefront, with new policies and advancements in technology pushing companies towards more sustainable and efficient operations. Digital-first strategies and the capability to work from anywhere in real time are also transformative, as they allow for greater flexibility, improved customer service, and enhanced operational efficiency. Finally, changing customer expectations and values, particularly regarding sustainability, reliability, and personalized service, are influencing how energy and utilities companies operate. These disruptions require companies to adapt and innovate, leveraging digital transformation to meet evolving demands.
Reference = These insights are based on Salesforce's discussions on industry trends and challenges within the Energy and Utilities Cloud documentation and resources. Key topics include digital transformation, customer engagement, and adapting to regulatory changes. Salesforce's industry insights and trend analysis provide a comprehensive overview of these disruptions.
NEW QUESTION # 25
An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?
- A. Customer Acquisition Management
- B. Energy and Utilities Contact Center Console
- C. Utility Self-Serve Portal
- D. Experience Self-Serve Portal
Answer: C
NEW QUESTION # 26
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?
- A. Duplicate the third-party pricing application prices into the Salesforce Price list.
- B. Install the "Third Party Pricing Application" DataPack from the Process Library.
- C. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
- D. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
Answer: C
NEW QUESTION # 27
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
- A. A picklist field can be added to the Prodoct2 object
- B. A picklist attribute can be configured and associated to each product individual